Last updated: March 20, 2026. MetroGreen Lawn Care ("we," "us," or "our") is committed to protecting your privacy. This policy describes how we handle information collected through our website (metrogreenlawncare.com) and related services.
1. Information We Collect
We collect information you provide directly to us and, to a limited extent, information collected automatically when you visit our site.
Information You Provide
When you fill out our contact form or payment checkout, we may collect:
- Your name (first and last)
- Email address
- Phone number
- Street address and service location
- Subject and message content
- Requested service type and preferred appointment date/time
Payment Information
We do not collect or store payment card numbers or financial account details on our servers. All payment transactions are processed by third-party payment processors (PayPal, Google Pay, Apple Pay, and Amazon Pay). Your payment information is governed by the privacy policies of those respective providers.
Automatically Collected Information
When you visit our website, our hosting provider may automatically collect standard server log data, including your IP address, browser type, operating system, referring URLs, and pages visited. This data is used solely for security and operational purposes and is not linked to any personally identifiable information.
2. How We Use Your Information
We use the information we collect to:
- Respond to your service inquiries and quote requests
- Schedule and confirm lawn care appointments
- Process payments through third-party processors
- Send service confirmations, receipts, or follow-up communications
- Improve the quality and responsiveness of our services
- Comply with applicable legal obligations
We do not use your information for automated decision-making or profiling, and we do not send unsolicited marketing emails.
3. How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Payment processors: When you make a payment, the relevant payment provider (PayPal, Google Pay, Apple Pay, Amazon Pay) receives the information necessary to process the transaction. Their use of your data is governed by their own privacy policies.
- Service providers: We may share information with trusted vendors who assist us with website hosting or email delivery, solely to the extent necessary to provide those services.
- Legal requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of MetroGreen Lawn Care or others.
- Business transfers: In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same protections described in this policy.
4. Cookies and Tracking Technologies
Our website itself does not place tracking or advertising cookies. However, embedded third-party scripts (such as payment gateway SDKs from PayPal, Google, Apple, and Amazon) may set their own cookies when you visit the payment page. These cookies are governed by the respective providers' cookie policies.
Most browsers allow you to control cookies through their settings. Disabling certain cookies may affect the functionality of third-party payment options on our checkout page.
5. Data Retention
We retain contact form submissions and related information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you would like us to delete your information sooner, please contact us using the details in Section 9 below.
6. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS, and our server enforces strict Content Security Policy headers. Contact form submissions are processed server-side with anti-spam protections.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
8. Links to Third-Party Sites
Our website may contain links to third-party websites (such as social media profiles or payment processor sites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to opt out of any future marketing communications
To exercise any of these rights, please contact us at admin@metrogreenlawncare.com or call 210-526-4589. We will respond to your request within a reasonable timeframe.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please reach out:
- Business: MetroGreen Lawn Care
- Location: Arlington, TX (Dallas–Fort Worth area)
- Email: admin@metrogreenlawncare.com
- Phone: 210-526-4589
- Contact form: metrogreenlawncare.com/contact.html